FAQ

VIEWINGS  We are happy to arrange a viewing of any works you might be interested in, simply send an email to inquiry@hellethygesen.com

PAYMENT Payment can be made online by Paypal or by bank transfer to Helle Thygesen Art & Antiques. For any questions you may have, please do not hesitate to get in touch on +45 3027 2238 or inquiry@hellethygesen.com

INTERNATIONAL SHIPPING We are happy to ship outside of Denmark. Kindly email your details to inquiry@hellethygesen.com and we will return with a shipping quote

SHIPPING - FREE DELIVERY FOR ALL CUSTOMERS RESIDING IN THE GREATER COPENHAGEN AREA. Goods are shipped from Helle Thygesen Art & Antiques in Hoersholm, Denmark within 3 days of receipt of payment. For very fragile items, kindly allow for up to 6 days. Goods are insured during shipping and must be inspected by the customer upon receipt. Any damages must be communicated to us on the day of receipt in order for the insurance to be valid

RETURNS All goods can be returned within 14 days of receipt - kindly notify us of the return by email prior to dispatch. Helle Thygesen Art & Antiques will reimburse you for the full amount minus shipping cost. Return shipping is the responsibility of the buyer - we kindly ask you to make sure the goods are safely wrapped and insured. We will be happy to help you with any inquiries you may have

VAT Unless specified otherwise, items are sold under the VAT margin scheme and VAT cannot be deducted. Kindly note that goods shipped from Denmark to countries outside EU may be subject to customs and import tax charged by the recipient country